One or more of the arguments needed are missing or invalid.

Hello OSTeam:

We have two donation campaigns on a website.  One works fine, the other gives us this error when submitting form: "One or more of the arguments needed are missing or invalid."

This just recently occurred as the system worked fine until recently.

URL:  highplainshonorflight.org/component/jdon...n/in-honor-memory-of
JD version: v7
Joomla: 5.3.4
PHP: 8.3

I appreciate your guidance.

Channing

Hi Channing,
We have noticed an issue with the recent payment attempt through Stripe. It appears that one or more of the required parameters may be missing or invalid. To help us resolve this matter quickly, could you please review the information you entered and ensure that all required fields are filled out correctly?
If you are using a client secret or other parameters, please make sure they are valid and have not expired.
Thanks
Dam

Thank you for your reply.
1. Square is the payment service
2. All required fields were correct, I tested with my own card
3. The other donation campaign on the site works, no issues
4. Not sure what you mean about client secret. Only final validation is the JD captcha

Appreciate your help and service.

Channing

Hi,
Could you please submit ticket on category: Joom Donation and provide your site credentials. I will debug and help you to solve the problem.
Thanks
Dam

Submitted and thank you.

Have you received response from Square
Thanks
Dam

Hello Mr. Dam:

We did not receive reply from Square. I tested the JD app on my testing site using the client credential to Square. It worked.

After much testing, I suspected there was a database error, not sure if it was Joomla db or JD db, I am not a developer but know how to observe.

I created a new site with new database. It works now. But, again, am not sure the cause of the error. Will contact you if there is a problem.

Thank you for getting back to me.

Channing