Donor backend form and receipt

  • Clements Radenborg
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4 months 1 week ago - 4 months 1 week ago #167266 by Clements Radenborg
Donor backend form and receipt was created by Clements Radenborg
Hi Mr. Dam,
I'm almost done setting up Joom Donation. I run into one or two more issues:

- In the backend form to enter a donor the labels for the fields are missing (see attachment)
ADDED: I solved this by changing the backend language

When I configure the Donation receipt layout I run into this strange issue:

By default the receipt is empty. As soon as I enter text and tags like [AMOUNT], all the tags from the backend donation form are included as well. So I get list with tags (without the labels!) from the backend form and then the text and tags that I have configured. See second attachment.
Where am I going wrong?

And lastly: What is the Tag code for the donation type and recurrence frequency?






 
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Last edit: 4 months 1 week ago by Clements Radenborg.

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4 months 1 week ago #167304 by Mr. Dam
Replied by Mr. Dam on topic Donor backend form and receipt
Hi Clemens,
You can update the ticket and we will check this issue for you.
Thanks
Dam
The following user(s) said Thank You: Clements Radenborg

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  • Clements Radenborg
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4 months 1 week ago #167335 by Clements Radenborg
Replied by Clements Radenborg on topic Donor backend form and receipt
Thanks Dam! Problem solved!

For others who might run into this: It was caused by the use of the tag [DONATION_DETAILS]


One last question:
What is the tag to add the frequency for a recuring donation to the receipt?

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4 months 6 days ago #167353 by Mr. Dam
Replied by Mr. Dam on topic Donor backend form and receipt
Hi Clemens,
Currently, Joom Donation only has the tag for Donation type, it's [DONATION_TYPE]
Thanks
Dam

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