No longer going to our paypal account

  • Amy Busch
  • Topic Author
  • Offline
  • New Member
  • New Member
More
1 year 9 months ago - 1 year 9 months ago #152390 by Amy Busch
No longer going to our paypal account was created by Amy Busch
After filling out the donation form and getting redirected to our PayPal account, we get this screen - https://www.paypal.com/webapps/shoppingcart/error?flowlogging_id=f7853568478da&code=INTERNAL_ERROR&mfid=1655849942177_f7853568478da   
Last edit: 1 year 9 months ago by Amy Busch. Reason: this needs to be under membership pro -not joom donation

Please Log in or Create an account to join the conversation.

More
1 year 9 months ago #152395 by Mr. Dam
Replied by Mr. Dam on topic No longer going to our paypal account
Hi Amy,
I think there is a problem with Paypal at the moment, you can try it later. In general, it's Paypal issue.
Thanks
Dam

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152608 by Brent Newman
Replied by Brent Newman on topic No longer going to our paypal account
We are experiencing the same issue today with our site located at www.k3humanefoundation.org

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152609 by Steve
Replied by Steve on topic No longer going to our paypal account
This is happening to our site as well... sends to this url: (  www.paypal.com/fundraiser/hub ) and does not record or process the donation. Seems that existing 'recurring' donations are processing and recording in the "Recent Donations" area as expected. What has changed in the direction of our donation traffic??
The following user(s) said Thank You: Brent Newman

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152610 by Mr. Dam
Replied by Mr. Dam on topic No longer going to our paypal account
Hi there,
Some days ago, Paypal has trouble with Donation payment type. Up to now, the problem hasn't fixed by them. You can try this way to see whether if the Paypal issue can be solved or not.
1. Open file [root] -> component -> com_jdonation -> payments -> os_paypal.php
2. Find:
$this->setParameter('cmd', '_donations');
and change to
$this->setParameter('cmd', '_xclick');

After that, you can try to make donation through Paypal to see if the issue is solved. This is hot fixed, i hope Paypal will solve their matter quickly.
Thanks
Dam
The following user(s) said Thank You: Brent Newman

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152614 by Brent Newman
Replied by Brent Newman on topic No longer going to our paypal account
This worked! Thanks for the quick response.

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152615 by Mr. Dam
Replied by Mr. Dam on topic No longer going to our paypal account
You're welcome, Brent

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152717 by Dave B
Replied by Dave B on topic No longer going to our paypal account
It looks like the PayPal issue is fixed. The donation method worked on my test this morning.

Please Log in or Create an account to join the conversation.

More
1 year 8 months ago #152724 by Mr. Dam
Replied by Mr. Dam on topic No longer going to our paypal account
Hi Dave,
Have you changed the Donation type in Paypal Payment gateway to "Donation" and test it?
Thanks
Dam

Please Log in or Create an account to join the conversation.

More
1 year 7 months ago #153254 by Brent Newman
Replied by Brent Newman on topic No longer going to our paypal account
Hi, Dam,

This issue has resurfaced for us again today.

I've tried changing the code back to the original and I've set the Donation type in Paypal Payment gateway to "Donation," however, when trying to make a donation, donors are being sent to the main Paypal Donations page instead of the page associated with our e-mail address.

Any suggestions?

Yours,
Brent

Please Log in or Create an account to join the conversation.

Moderators: Mr. DamDũng Nguyễn Việt