Recurring Donations Form Error

Hi there,

Just having one issue with Joom Donation. When filling out the donation form, when users running Internet Explorer click "Recurring" donation type, the "Donation Frequency" option does not display and the user is unable to continue with the donation without filling in a frequencey, but they are unable to see this field on Internet Explorer so they can't do it.

I also tested in Firefox and Safari and the forms worked 100% ok with those. This is an Internet Explorer specific issue. Someone else posted this similar question way earlier in the forum but never got an answer.

Thank you for your time.

Hi

It must be something special with your site template. Could you please submit a support ticket contains administrator account of your site so that I can check and fix it for you ?

Thanks,

Tuan

PS : Sorry for lately response. The new year is coming here and I am busy prepare for celebrating new year holiday with my family .