Stripe SCA

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4 years 2 months ago #138421 by jeffslough
Stripe SCA was created by jeffslough
I have added the Stripe payment plugin to a JoomDonation instance, and have now received three emails from Stripe saying the following:

Update your Stripe integration to avoid declines
Stripe blocked a high-risk payment on your account
Action required to process safely on Stripe

My question is, is this the plugin that's causing this as there is no option to activate SCA or is it something I need to change with Stripe itself?

Thanks in advance.

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4 years 2 months ago #138423 by Mr. Dam
Replied by Mr. Dam on topic Stripe SCA
Hi Jeff,
What's the Stripe payment gateway that you are using? Stripe or Stripe Checkout?
Thanks
Dam

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4 years 2 months ago #138425 by jeffslough
Replied by jeffslough on topic Stripe SCA
Hi Dam, I'm using Stripe.

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4 years 2 months ago #138426 by Mr. Dam
Replied by Mr. Dam on topic Stripe SCA
Hi Jeff,
In JD Stripe payment plugin, have you enabled configure option: Use Stripe Card Element?
Thanks
Dam

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4 years 2 months ago #138427 by jeffslough
Replied by jeffslough on topic Stripe SCA
I have that enabled yes.
Attachments:

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4 years 2 months ago #138428 by Mr. Dam
Replied by Mr. Dam on topic Stripe SCA
It's strange, please submit ticket and we will discuss about this case.
Thanks
Dam

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