Stripe recurring error/not working - No such plan: donation_1_week_10.26_5

  • cpaschen
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2 weeks 5 days ago #135575 by cpaschen
When we have setup donations and enable recurring, and show number of occurrences, when using Stripe in test mode we get the error:

No such plan: donation_1_week_10.26_5

(When selecting $10, weekly for 52 weeks)

Is there something else we need to set-up in Stripe?
Or does the stripe testing gateway not work with recurring payments?

I couldn't find any more instructions in the documentation other than to just enable the button.
Are there configs in Stripe that need to be set?

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2 weeks 4 days ago #135609 by Mr. Dam
Hi,
Could you please submit ticket on category: Joom Donation and provide your site url with super admin account. I will check and help you to solve the problem
Thanks
Dam

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  • cpaschen
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2 weeks 3 days ago #135645 by cpaschen
We're presently implementing/testing this on an offline version of the web site - so no way to log-in externally.

Can you just tell me if there are any specific steps that need to be set-up to have recrurring donations work? There is not much documentation related to that. Does recurring work with Stripe test mode?
Also, are you using the Stripe API for ad-hock pricing?

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2 weeks 3 days ago #135646 by Mr. Dam
Hi,
Please read this documentation: joomdonationdocs.joomservices.com/documents#4-stripe to find solution to create Webhook url for recurring donation through Stripe.
Thanks
Dam

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