same donor additional donations

  • Alex Radin
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3 years 11 months ago #134339 by Alex Radin
same donor additional donations was created by Alex Radin
I am not seeing how to add an additional donation to a donors record. For example if "Joe Smith" donates $40 by sending in a check in May and then later in August he decides to send in another donation for $80 how do I go about adding that donation to his donor record? I did not see a way to add an additional donation when clicking on Donors. Thanks.

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3 years 11 months ago #134351 by Mr. Dam
Replied by Mr. Dam on topic same donor additional donations
Hi Alex,
User can make unlimited donation in Joom Donation, so that, in May, the donor can make the donation, and he can do the same on August
Thanks
Dam

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3 years 11 months ago #134354 by Alex Radin
Replied by Alex Radin on topic same donor additional donations
How does my client manually add these from the backend if the donations are coming in by check and he wants to put them in Joom Donation? If you go under donor there is no way to add a transaction for that donor. I am confused on how this works.

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3 years 11 months ago #134394 by Mr. Dam
Replied by Mr. Dam on topic same donor additional donations
Hi Alex,
When you go to Donors management page at Backend of Joom Donation, you can click on New button to add new Donation record manually.
Even the same donor, but we can create various donation records for him (her)
Thanks
Dam
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