Transaction not recorded in Paypal

Hi, we have JoomDonation 4.1 on a Joomla 3.8.4 website (two of them temporarily, one is a sub-website for a separate campaign) and Paypal donations have stopped being recorded in the "Donors" area as of about a month ago. We can see the new donations and the monthly ones in Paypal, but not in JoomDonation.

The other thing I noticed is that Joonmdonation does not alert of new version being released, so it sort of slipped our mind of buying the latest version.

I was going to add our URL and admin access, but I don't see a way to do that. Hopefully you can give me a secure way to communicate that for both websites. They are under the same domain.

Thank you.

Hi,
You can upgrade latest Joom Donation to get resolved issue
Thanks
Dam

Thank you for the reply. I did purchase the latest version and I made a test donation. I still can' see the record in Joomdonation.
Is there a delay from Paypal or is there some setting, at PP or in JoomDonation that may be set wrongly?
Thank you again.

Hi Martin,
Please submit ticket on category Joom Donation and send us your site url with super admin account. I'll check the issue for you.
Thanks
Dam