Captcha Error on Donation Page. Captcha set to 'NO' in config
- Robert Vining
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- I Bleed Joomla
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5 years 11 months ago #120788
by Robert Vining
Robert Vining
Owner, Roberts Web Design
Captcha Error on Donation Page. Captcha set to 'NO' in config was created by Robert Vining
This site worked in October of 2018 with no issues. That is the last donation I show in paypal.
Customer sent email today that they have an error with Captcha on donation form. But we don't use Captcha on this form. It is set to 'NO' in config.
See attached screenshot with error.
I have updated from 5.4.10 to 5.5.0 today. But no changes. Same issue.
I have attempted to Enable Captcha in JoomDonate Config, but I see issue on donation form that says 'Captcha is not configured properly on your website.'
Captcha is working fine in footer of same page with contact form. And on Contact page of this website, ReCaptcha works fine.
I am happy to send you login information if you like to take a look.
Thanks,
Robert Vining
Customer sent email today that they have an error with Captcha on donation form. But we don't use Captcha on this form. It is set to 'NO' in config.
See attached screenshot with error.
I have updated from 5.4.10 to 5.5.0 today. But no changes. Same issue.
I have attempted to Enable Captcha in JoomDonate Config, but I see issue on donation form that says 'Captcha is not configured properly on your website.'
Captcha is working fine in footer of same page with contact form. And on Contact page of this website, ReCaptcha works fine.
I am happy to send you login information if you like to take a look.
Thanks,
Robert Vining
Robert Vining
Owner, Roberts Web Design
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- Mr. Dam
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5 years 11 months ago #120857
by Mr. Dam
Replied by Mr. Dam on topic Captcha Error on Donation Page. Captcha set to 'NO' in config
Hi Robert,
Could you please submit ticket and send your site url with super admin account. We will check the problem with Captcha for you
Thanks
Dam
Could you please submit ticket and send your site url with super admin account. We will check the problem with Captcha for you
Thanks
Dam
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- Robert Vining
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5 years 11 months ago #120989
by Robert Vining
Robert Vining
Owner, Roberts Web Design
Replied by Robert Vining on topic Captcha Error on Donation Page. Captcha set to 'NO' in config
Ticket Submitted. Thanks Mr. Dam!
Robert Vining
Owner, Roberts Web Design
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5 years 11 months ago #120993
by Mr. Dam
Replied by Mr. Dam on topic Captcha Error on Donation Page. Captcha set to 'NO' in config
The issue has been solved through Ticket system
Thanks
Dam
Thanks
Dam
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- Robert Vining
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5 years 11 months ago #121035
by Robert Vining
Robert Vining
Owner, Roberts Web Design
Replied by Robert Vining on topic Captcha Error on Donation Page. Captcha set to 'NO' in config
Thanks for helping me find the issue on the site Dam! Great Support as Always!
Robert Vining
Owner, Roberts Web Design
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5 years 11 months ago #121064
by Mr. Dam
Replied by Mr. Dam on topic Captcha Error on Donation Page. Captcha set to 'NO' in config
You are welcome, Robert.
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