Error on offline payment checkout

  • Jonathan Roseland
  • Topic Author
  • Offline
  • New Member
  • New Member
More
6 years 1 month ago #119186 by Jonathan Roseland
Error on offline payment checkout was created by Jonathan Roseland
I'm testing the offline payment checkout option and I'm getting this error when I click Process Donation

Fatal error: require_once(): Failed opening required '/home4/jrose/public_html/libraries/joomla/document/html/renderer/head.php' (include_path='.:/opt/php56/lib/php') in /home4/jrose/public_html/templates/rt_cerulean/error.php on line 90


This is my order page
www.limitlessmindset.com/how-to-be-cross...how-to-be-cross-eyed

I want to give the option to pay with cryptocurrency so I renamed the offline payment option as you can see. I want this to just take the user to a page that has my crypto wallet details.

Thanks will leave you a good review on JED when we get these figured out

Please Log in or Create an account to join the conversation.

More
6 years 1 month ago #119193 by Mr. Dam
Replied by Mr. Dam on topic Error on offline payment checkout
Hi,
The issue has cause from your Joomla template, please submit ticket and send your site url with super admin account. I will check the problem for you.
Thanks
Dam

Please Log in or Create an account to join the conversation.

More
6 years 1 month ago #119195 by Trevor Smith
Replied by Trevor Smith on topic Error on offline payment checkout
Hi Jonathon

I had a similar issue after updating Joomla on a site using a Rockettheme template. Update your template and it will fix the problem or follow the innstructions here:
rockettheme.com/forum/gantry-for-joomla/...soon-and-error-pages

regards
Trevor

Please Log in or Create an account to join the conversation.

More
6 years 1 month ago #119209 by Mr. Dam
Replied by Mr. Dam on topic Error on offline payment checkout
Yes, the issue has cause from template. I must modify source code of template to solve problem on Jonathan's site.
Thanks
Dam

Please Log in or Create an account to join the conversation.

Moderators: Mr. DamDũng Nguyễn Việt