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- Coughlin
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8 years 3 months ago #114465
by Coughlin
Stripe Recurring Donations failing was created by Coughlin
I have Joom Donation version 5.4.3 and Stripe plugin 2.0 .
I have recurring donations set up on Joom Donation. However, when you select that option there are 2 problems:
1. the predefined amounts are not showing properly (see form at ncfchurch.org/support )
2. the donation fails (see attached screen shot). It says the plan does not exist.
I need the recurring donation working ASAP as we are losing a lot of donations. The predefined amounts issue is secondary.
Thanks.
I have recurring donations set up on Joom Donation. However, when you select that option there are 2 problems:
1. the predefined amounts are not showing properly (see form at ncfchurch.org/support )
2. the donation fails (see attached screen shot). It says the plan does not exist.
I need the recurring donation working ASAP as we are losing a lot of donations. The predefined amounts issue is secondary.
Thanks.
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