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Stripe Recurring Donations failing
- Coughlin
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6 years 6 months ago #114465
by Coughlin
Stripe Recurring Donations failing was created by Coughlin
I have Joom Donation version 5.4.3 and Stripe plugin 2.0 .
I have recurring donations set up on Joom Donation. However, when you select that option there are 2 problems:
1. the predefined amounts are not showing properly (see form at ncfchurch.org/support )
2. the donation fails (see attached screen shot). It says the plan does not exist.
I need the recurring donation working ASAP as we are losing a lot of donations. The predefined amounts issue is secondary.
Thanks.
I have recurring donations set up on Joom Donation. However, when you select that option there are 2 problems:
1. the predefined amounts are not showing properly (see form at ncfchurch.org/support )
2. the donation fails (see attached screen shot). It says the plan does not exist.
I need the recurring donation working ASAP as we are losing a lot of donations. The predefined amounts issue is secondary.
Thanks.
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- Mr. Dam
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6 years 6 months ago #114466
by Mr. Dam
Replied by Mr. Dam on topic Stripe Recurring Donations failing
Hi,
Please submit ticket and i will send you update version of Stripe payment plugin to solve the issue
Thanks
Dam
Please submit ticket and i will send you update version of Stripe payment plugin to solve the issue
Thanks
Dam
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