Donation amount not being shown correctly

  • Buzzy
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6 years 10 months ago - 6 years 10 months ago #114379 by Buzzy
Using the stripe plugin, the amount being show in the follow up email etc isn't including the payment processing amount.

Example, they pay €100 which gets turned to $118 and on the email it shows they only paid $118 But of course they paid also the percentage charge set up for Payment gateway fee (in this example case it's 2.4%) so the money taken from them is $120.83 and not $118 as it shows. (see attached image)
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Last edit: 6 years 10 months ago by Buzzy.

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6 years 9 months ago #114795 by Buzzy
Also we want to limit the "offline" payment option to logged in users but the plugins don't seem to allow that like they do with EventBooking?

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6 years 9 months ago #114918 by Mr. Dam
Hi Buzzy,
We are a bit confusing with your idea. You mean that the total donation amount (Donate amount + Payment gateway fee) doesn't show in donation confirmation email?
Thanks
Dam

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