Cancelling recurring donations

  • Denis Langevin
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7 years 2 months ago #105027 by Denis Langevin
Cancelling recurring donations was created by Denis Langevin
Hi,

Is their a way, client side or Admin side, to stop a recurring donation sequence? For example, if a client sets up to donate $40 per months for six monts, and after 3 months he has financial problems and would like to stop the recurring donations. Is there a way for the client to do something on the website to cancel the process? Or maybe having them call the site's Admin to tell him to stop payment... and then the Admin can go in JoomDonation's Dashboard to stop the recurring sequence for that said client?

Thanks in advance for the help.

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7 years 2 months ago #105073 by Mr. Dam
Replied by Mr. Dam on topic Cancelling recurring donations
Hi Denis,
Joom Donation doesn't have feature to cancel the recurring donation from back-end side, the only way to cancel the recurring donation is logging to Payment account and select option to cancel the recurring transactions
Thanks
Dam

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