SOLVED !!! Custom Field not working

  • Behzad Tabatabai
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7 years 5 months ago - 7 years 5 months ago #100532 by Behzad Tabatabai
SOLVED !!! Custom Field not working was created by Behzad Tabatabai
We created a donor wall where we list all of our donors. Usually this is their first and last name, but they can also enter a different name if they want, by entering that text into a custom field called "nametouse". The filed appears in the donation form but their entry is not going into the database. When I check the donor record, that field is blank. That means we cannot include it in their confirmation email, and we cannot know how they wanted to appear on the wall.
All suggestions to fix this are appreciated. We're on an incredibly tight deadline to make this work!!! HELP!!!
Last edit: 7 years 5 months ago by Mr. Dam.

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7 years 5 months ago #100535 by Mr. Dam
Replied by Mr. Dam on topic Custom Field not working
Hi Behzad,
Please submit ticket and send your site url with super admin account. We will check the problem for you
Thanks
Dam

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  • Behzad Tabatabai
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7 years 5 months ago #100537 by Behzad Tabatabai
Replied by Behzad Tabatabai on topic Custom Field not working
Thank you. I submitted a ticket yesterday: #62593

I appreicate your help.

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6 years 7 months ago #112625 by Dave
Replied by Dave on topic SOLVED !!! Custom Field not working
Hi, how do you do it?

How do you create custom field and then have the value for that field recorded in db, and the field is available for display in messages and emails, and the field and value can be used for sql sort, etc?

Thx.

Dave

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