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Form time out.
- balero98
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13 years 6 months ago #5671
by balero98
Form time out. was created by balero98
I am experiencing an extremely long load time for my form page. I decided to try loading it in Safari and checking out the Activity window. I found that the following file, "com_jdonation/assets/js/paymentmethods.js" was timing out.
I'm only using Authorize.net and have the proper API and Transaction IDs in place.
The form is here: www.grandfatherhome.org/donate/
Haven't found anything like this in the forum. Any help would be greatly appreciated.
I'm only using Authorize.net and have the proper API and Transaction IDs in place.
The form is here: www.grandfatherhome.org/donate/
Haven't found anything like this in the forum. Any help would be greatly appreciated.
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- Tuan Pham Ngoc
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13 years 6 months ago #5673
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Form time out.
Hi
I just went to your site to check it and found out the problem. The reason the form is timed out because your server does not support HTTPS. However, in configuration area of the extension, you set Activate HTTPS to Yes.
To solve this issue, you just need login to back-end of your site, access to Joom Donation-> Configuration, In the General Tab, set Activate HTTPS config option to No .
Thanks,
Tuan
I just went to your site to check it and found out the problem. The reason the form is timed out because your server does not support HTTPS. However, in configuration area of the extension, you set Activate HTTPS to Yes.
To solve this issue, you just need login to back-end of your site, access to Joom Donation-> Configuration, In the General Tab, set Activate HTTPS config option to No .
Thanks,
Tuan
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- balero98
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13 years 6 months ago #5688
by balero98
Replied by balero98 on topic Re: Form time out.
Thank you. That did the trick!
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