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Recurring frequency dropdown not showing

  • Helen Nunley
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10 years 1 month ago #85621 by Helen Nunley
Recurring frequency dropdown not showing was created by Helen Nunley
Hi,

I am developing locally so no link.

With my donation page, the choice for "one time" or "recurring" does show, but the drop down to choose the frequency does not show. If you click to complete the donation, the error on the next page is:

The 'AnetApi/xml/v1/schema/AnetApiSchema.xsd:length' element is invalid - The value '' is invalid according to its datatype 'Short' - The string '' is not a valid Int16 value.

What should I check?

Thanks,
Helen

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  • Helen Nunley
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10 years 1 month ago #85676 by Helen Nunley
Replied by Helen Nunley on topic Recurring frequency dropdown not showing
Update: The drop down DOES show if the only option for donation is recurring. But if the option for one time and recurring is configured, the the drop down does not show.

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10 years 1 month ago #85689 by Mr. Dam
Replied by Mr. Dam on topic Recurring frequency dropdown not showing
Hi Helen,
I think this is the JS issue with Donation form on your site. Please submit ticket and send your site url with super admin account so i can check the problem for you.
Thanks
Dam

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