- Posts: 1
- Thank you received: 0
Donation always in non paied state
- Bruno
- Topic Author
- Offline
- New Member
-
Less
More
9 years 3 months ago #73693
by Bruno
Donation always in non paied state was created by Bruno
From some time all donation from paypal are received as non paied. i have to set paied manually. This issue cause not sending notification emails.
why?
it has always worked well before
why?
it has always worked well before
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 years 3 months ago #73727
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Donation always in non paied state
Hi Bruno
Maybe it happens because Paypal IPN is disabled in your Paypal account for some reasons. Could you please login to the Paypal account which receives payment, access to History -> IPN History to see whether there are any IPN messages?
If there are, what's the status of the messages?
Please check it and get back to me so that I can work on it further
Regards,
Tuan
Maybe it happens because Paypal IPN is disabled in your Paypal account for some reasons. Could you please login to the Paypal account which receives payment, access to History -> IPN History to see whether there are any IPN messages?
If there are, what's the status of the messages?
Please check it and get back to me so that I can work on it further
Regards,
Tuan
Please Log in or Create an account to join the conversation.
- Bruno Compagnone
- Offline
- New Member
-
Less
More
- Posts: 1
- Thank you received: 0
9 years 3 months ago #73972
by Bruno Compagnone
Replied by Bruno Compagnone on topic Donation always in non paied state
In new paypal layout i can't see IPN History
Anyway the notification are enabled becouse i receive notification from paypal in email for every donation. The plugin instead set all new donation as Pending and i have tu activate them manually. in rare cases it works. Before last joomla update it worked well.
Another issue is that when donation are pending no email is send to site administrator so my administrators can't know how mach donations has arrived and thermometer doesn't refresh until i activate them.
Anyway the notification are enabled becouse i receive notification from paypal in email for every donation. The plugin instead set all new donation as Pending and i have tu activate them manually. in rare cases it works. Before last joomla update it worked well.
Another issue is that when donation are pending no email is send to site administrator so my administrators can't know how mach donations has arrived and thermometer doesn't refresh until i activate them.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Offline
- Administrator
-
9 years 3 months ago #74011
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Donation always in non paied state
When donation record is Pending, there will be no emails sent to donor and administrator
I am still thinking about the issue with your Paypal account. You can submit a support ticket sending us super admin account of your site so that I can try to check the log to see whether the IPN works well with your Paypal account
Tuan
I am still thinking about the issue with your Paypal account. You can submit a support ticket sending us super admin account of your site so that I can try to check the log to see whether the IPN works well with your Paypal account
Tuan
Please Log in or Create an account to join the conversation.
Moderators: Mr. Dam, Dũng Nguyễn Việt
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.