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users click donate and it goes to a blank screen
- Glenn Brown
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10 years 4 months ago - 10 years 4 months ago #54020
by Glenn Brown
users click donate and it goes to a blank screen was created by Glenn Brown
users click donate and it goes to a blank screen at this
www.rogerhoagland.com/index.php/component/jdonation/?Itemid=
also, shouldn't it take me to the secure paypal site to process my credit card?
also, shouldn't it take me to the secure paypal site to process my credit card?
Last edit: 10 years 4 months ago by Glenn Brown. Reason: added
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- Tuan Pham Ngoc
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10 years 4 months ago #54046
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic users click donate and it goes to a blank screen
Hi Glenn
It must be something special on your site causing the issue (maybe conflict with one extension on your site). Please submit a support ticket sending us super admin account of your site. I am going to check to see what's wrong and get it corrected for you.
Regards,
Tuan
It must be something special on your site causing the issue (maybe conflict with one extension on your site). Please submit a support ticket sending us super admin account of your site. I am going to check to see what's wrong and get it corrected for you.
Regards,
Tuan
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- Rob Corner
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10 years 4 months ago #54190
by Rob Corner
Cheers,
Rob
Replied by Rob Corner on topic users click donate and it goes to a blank screen
This is happeneing to my site also.
clicking on process payment brings up a blank screen that has text at the top saying "Please stop automatic payments"
It is like Joom Donation has been hacked.
clicking on process payment brings up a blank screen that has text at the top saying "Please stop automatic payments"
It is like Joom Donation has been hacked.
Cheers,
Rob
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10 years 4 months ago #54191
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic users click donate and it goes to a blank screen
Hi Rob
It is not. It is one of the feature of Joom Donation which prevent multiple donations in a short time. Please send me admin account of your site via support ticket so that I can check to see what's wrong and get it corrected.
Regards,
Tuan
It is not. It is one of the feature of Joom Donation which prevent multiple donations in a short time. Please send me admin account of your site via support ticket so that I can check to see what's wrong and get it corrected.
Regards,
Tuan
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- reece
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9 years 7 months ago #67716
by reece
Replied by reece on topic users click donate and it goes to a blank screen
How was this solved... I am having this issue also

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9 years 7 months ago #67740
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic users click donate and it goes to a blank screen
Hi
It might happen because there is conflict on your site. Please submit a support ticket sending us super admin account of your site and the link to donation page so that we can check to see what's wrong and get it sorted right away
Regards,
Tuan
It might happen because there is conflict on your site. Please submit a support ticket sending us super admin account of your site and the link to donation page so that we can check to see what's wrong and get it sorted right away
Regards,
Tuan
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