No option to cancel recurring PayPal donation

Daniel Hansen
Topic Author
Offline
Senior Member

More

10 years 7 months ago #49244 by Daniel Hansen

No option to cancel recurring PayPal donation was created by Daniel Hansen

When testing a recurring donation through PayPal, after being redirected to PayPal, there is no option to cancel the transaction and return to the donation site as there is for one-time donations. Is there anything that can be done about this? See Screenshot.

Attachments:

Please Log in or Create an account to join the conversation.

Daniel Hansen
Topic Author
Offline
Senior Member

More

10 years 7 months ago #49245 by Daniel Hansen

Replied by Daniel Hansen on topic No option to cancel recurring PayPal donation

Update: After clearing browser cookies this problem went away (I had previously been logged in to PayPal but then logged out), but still it seems there should be a cancellation link since the use may have been using PayPal for other purposes.

Please Log in or Create an account to join the conversation.

Tuan Pham Ngoc
Offline
Administrator

More

10 years 7 months ago #49261 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic No option to cancel recurring PayPal donation

Hi Daniel

That part is handled by Paypal and Joom Donation has no control in Paypal page. So we will have to use what Paypal offers.

Regards,

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Mr. Dam, Dũng Nguyễn Việt

Powered by Kunena Forum

No option to cancel recurring PayPal donation

Support

Documentation

Information

Connect Us