[Solved] Problem with Receipt Email

  • Dale Brackin
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11 years 3 weeks ago - 11 years 2 weeks ago #43305 by Dale Brackin
[Solved] Problem with Receipt Email was created by Dale Brackin
I'm having two receipt problems, I'm putting them in two posts. If they are related, please feel free to combine them.

My user email body contains a graphic:
Code:
<p><img src="http://pkf.fangorn.us/images/PKF_Letterhead_web.png" alt="PKF Letterhead" width="100%" /></p>
All that shows up in the email itself is the alt text. How can I get the graphic to appear in the email to the user?

I have reverted to the standard Joomla! .htaccess file and have tried this with Akeeba Admin Tools Web Application Firewall enabled and disabled.
Last edit: 11 years 2 weeks ago by Dale Brackin.

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  • Tuan Pham Ngoc
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11 years 3 weeks ago #43313 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with Receipt Email
Hi

It seems your site is in development mode and it blocks access from outside (maybe via .htaccess file). If you try to access to the file pkf.fangorn.us/images/PKF_Letterhead_web.png , you won't be able to see it as well (it asks for login/authentication).

So in this case, you will need to remove that logins authentication and the image should be displayed properly !

Tuan

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  • Dale Brackin
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11 years 3 weeks ago #43316 by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
Tuan,

I'm pretty sure I tried it without the .htaccess login. I'll disable it and try again to be sure. Thanks.

Dale

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  • Dale Brackin
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11 years 3 weeks ago #43331 by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
I disabled Admin Tools and removed the .htaccess password. I'm using a standard Joomla! .htaccess file. I upgraded to JoomlDoanation 3.6.

I'm still getting the alt text in the email receipt instead of the graphic.

I sent login and FTP credentials.

Dale

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11 years 2 weeks ago #43424 by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
Tuan,

Is there anything new on this issue? The other issue if fixed but this one is still a problem. Thanks!

Dale

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  • Tuan Pham Ngoc
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11 years 2 weeks ago #43453 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with Receipt Email
See my response on the support ticket for reason of the error. it was a mistake with your input !

Tuan
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11 years 2 weeks ago #43483 by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
In case anyone is wondering what the fix was, the "width=100%" is no longer valid in the img tag. That's an html rule, not a JoomDonation rule.

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