- Posts: 14
- Thank you received: 0
[Solved] Problem with Receipt Email
- Dale Brackin
- Topic Author
- Offline
- New Member
-
Less
More
11 years 3 weeks ago - 11 years 2 weeks ago #43305
by Dale Brackin
[Solved] Problem with Receipt Email was created by Dale Brackin
I'm having two receipt problems, I'm putting them in two posts. If they are related, please feel free to combine them.
My user email body contains a graphic:
All that shows up in the email itself is the alt text. How can I get the graphic to appear in the email to the user?
I have reverted to the standard Joomla! .htaccess file and have tried this with Akeeba Admin Tools Web Application Firewall enabled and disabled.
My user email body contains a graphic:
Code:
<p><img src="http://pkf.fangorn.us/images/PKF_Letterhead_web.png" alt="PKF Letterhead" width="100%" /></p>
I have reverted to the standard Joomla! .htaccess file and have tried this with Akeeba Admin Tools Web Application Firewall enabled and disabled.
Last edit: 11 years 2 weeks ago by Dale Brackin.
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Away
- Administrator
-
11 years 3 weeks ago #43313
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with Receipt Email
Hi
It seems your site is in development mode and it blocks access from outside (maybe via .htaccess file). If you try to access to the file pkf.fangorn.us/images/PKF_Letterhead_web.png , you won't be able to see it as well (it asks for login/authentication).
So in this case, you will need to remove that logins authentication and the image should be displayed properly !
Tuan
It seems your site is in development mode and it blocks access from outside (maybe via .htaccess file). If you try to access to the file pkf.fangorn.us/images/PKF_Letterhead_web.png , you won't be able to see it as well (it asks for login/authentication).
So in this case, you will need to remove that logins authentication and the image should be displayed properly !
Tuan
Please Log in or Create an account to join the conversation.
- Dale Brackin
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 14
- Thank you received: 0
11 years 3 weeks ago #43316
by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
Tuan,
I'm pretty sure I tried it without the .htaccess login. I'll disable it and try again to be sure. Thanks.
Dale
I'm pretty sure I tried it without the .htaccess login. I'll disable it and try again to be sure. Thanks.
Dale
Please Log in or Create an account to join the conversation.
- Dale Brackin
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 14
- Thank you received: 0
11 years 3 weeks ago #43331
by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
I disabled Admin Tools and removed the .htaccess password. I'm using a standard Joomla! .htaccess file. I upgraded to JoomlDoanation 3.6.
I'm still getting the alt text in the email receipt instead of the graphic.
I sent login and FTP credentials.
Dale
I'm still getting the alt text in the email receipt instead of the graphic.
I sent login and FTP credentials.
Dale
Please Log in or Create an account to join the conversation.
- Dale Brackin
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 14
- Thank you received: 0
11 years 2 weeks ago #43424
by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
Tuan,
Is there anything new on this issue? The other issue if fixed but this one is still a problem. Thanks!
Dale
Is there anything new on this issue? The other issue if fixed but this one is still a problem. Thanks!
Dale
Please Log in or Create an account to join the conversation.
- Tuan Pham Ngoc
- Away
- Administrator
-
11 years 2 weeks ago #43453
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Problem with Receipt Email
See my response on the support ticket for reason of the error. it was a mistake with your input !
Tuan
Tuan
The following user(s) said Thank You: Dale Brackin
Please Log in or Create an account to join the conversation.
- Dale Brackin
- Topic Author
- Offline
- New Member
-
Less
More
- Posts: 14
- Thank you received: 0
11 years 2 weeks ago #43483
by Dale Brackin
Replied by Dale Brackin on topic Problem with Receipt Email
In case anyone is wondering what the fix was, the "width=100%" is no longer valid in the img tag. That's an html rule, not a JoomDonation rule.
Please Log in or Create an account to join the conversation.
Moderators: Mr. Dam, Dũng Nguyễn Việt
Support
Documentation
Information
Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.