Paypal - How to transfer Address info

  • Ron Pierce
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11 years 2 months ago #41168 by Ron Pierce
Paypal - How to transfer Address info was created by Ron Pierce
Hi,
When people make a donation to our Paypal account, they have to re-enter their address, phone number and email address. Shouldn't this information be transfered from Joom Donation?
Is there a setting that I have missed?
Thanks,
Ron

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11 years 2 months ago #41191 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Paypal - How to transfer Address info
Hi Ron

The phone number could not be transfered because Paypal use a different phone number format (requires 3 fields for passing phone number to Paypal). Other fields should be transfered properly (email, name, address...).

All of these fields are not transfered properly in your case ? What country do you choose from country dropdown ?

Tuan

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10 years 11 months ago #44152 by lotus
Replied by lotus on topic Paypal - How to transfer Address info
The address fields and email address also don't transfer to PayPal for me either. The donor is having to retype them. Please see attached screenshot.

Also, the default country shows as United States at PayPal. Is there a way to set it to Canada as per the configuration settings in JoomDonation?

Under the configuration settings, default country is set to Canada. Active Currency is set to Canadian dollars. In the PayPal plugin settings, currency is set to Canadian Dollars

I'm using JoomDonation v3.5 on Joomla 3.2.2

Please advise what I need to do so that the address/city/postal codes fields are transferred to PayPal, as well as setting the default country selection to Canada at PayPal.
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10 years 11 months ago #44190 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal - How to transfer Address info
Hi

Could you please get this file, unzip it, upload the file to components/com_jdonation/payments folder and check it again ?

Regards,

Tuan
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10 years 11 months ago #44215 by lotus
Replied by lotus on topic Paypal - How to transfer Address info
Updating the PayPal file did the trick. The address fields are now populating at PayPal

Thanks!!!

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10 years 11 months ago #44239 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Paypal - How to transfer Address info
That's great. Thanks for confirming. That modification is now included in the download package on server :).

Regards,

Tuan

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