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Latest Donors not updating
- Jeff
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11 years 4 months ago #39351
by Jeff
Latest Donors not updating was created by Jeff
Hi,
When a new donation is made, the latest donors list on the dashboard is not updating. Anyone have an idea what might be causing this.
Joomla 3.2
Joomla Donation 3.5
Thanks
Jeff
When a new donation is made, the latest donors list on the dashboard is not updating. Anyone have an idea what might be causing this.
Joomla 3.2
Joomla Donation 3.5
Thanks
Jeff
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- Tuan Pham Ngoc
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11 years 4 months ago #39364
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Latest Donors not updating
Hi Jeff
What's the status of that donation record ? Is it Paid or Pending ?
Please let me know so that I can check it more details !
Tuan
What's the status of that donation record ? Is it Paid or Pending ?
Please let me know so that I can check it more details !
Tuan
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- Jeff
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11 years 4 months ago #39441
by Jeff
Replied by Jeff on topic Re: Latest Donors not updating
Hi,
The records were paid. Using securepay payment plugin.
Jeff
The records were paid. Using securepay payment plugin.
Jeff
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- Tuan Pham Ngoc
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11 years 3 months ago #39657
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Latest Donors not updating
Sorry Jeff for could not reply you earlier. The internet connection is very bad in our country these days and I could not reply to any customers in the last few days.
To this issue, please submit a support ticket sending us admin and FTP account of your site. I will check to see what's wrong and get it corrected for you.
Regards,
Tuan
To this issue, please submit a support ticket sending us admin and FTP account of your site. I will check to see what's wrong and get it corrected for you.
Regards,
Tuan
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- Dan Walker
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11 years 3 months ago - 11 years 3 months ago #39761
by Dan Walker
Replied by Dan Walker on topic Re: Latest Donors not updating
I have same problem. Latest donors are very old list. Actually the latest donors shown on the Dashboard page are the oldest donors. The list is the opposite of what it should be.
Last edit: 11 years 3 months ago by Dan Walker.
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- Tuan Pham Ngoc
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11 years 3 months ago #39802
by Tuan Pham Ngoc
This issue is now fixed in the latest version of Joom Donation. On Dashboard now, latest donors will be showed.
Regards,
Tuan
Replied by Tuan Pham Ngoc on topic Re: Latest Donors not updating
Dan Walker wrote: I have same problem. Latest donors are very old list. Actually the latest donors shown on the Dashboard page are the oldest donors. The list is the opposite of what it should be.
This issue is now fixed in the latest version of Joom Donation. On Dashboard now, latest donors will be showed.
Regards,
Tuan
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