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Donors not showing up in back end

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12 years 10 months ago #38312 by rowby
Donors not showing up in back end was created by rowby
Hi Using Joomdonation 3.5 on Joomla! 3.1.1 Stable.

I installed it several months ago. Client wanted me to check the list of donors, but when I looked via admin panel no Donors are listed.

What do I need to do to turn on Donor lists -- payment is via paypal

Thanks

Rowby

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  • Tuan Pham Ngoc
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12 years 10 months ago #38341 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donors not showing up in back end
Hi Rowby

Could you please try to make a donation to see whether there is a donor list from back-end or not? If you don't see any donors from back-end after making donation, there might be a problem with the Paypal account of your client (which is receiving payment). Maybe Paypal IPN is disabled in the account.

In this case, I think you will need to contact me on Monday on Skype so that we can check it together. My Skype nickname is tuanpnves !

Regards,

Tuan

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