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Donor Billed Twice
- johnr
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15 years 2 months ago #3628
by johnr
Donor Billed Twice was created by johnr
Using Paypal recurring (Enable recurring donation) the donor was billed initially and then at the same time billed again.
Paypal says it's the init_amt variable that causes the double billing!
Paypal says it's the init_amt variable that causes the double billing!
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- Tuan Pham Ngoc
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15 years 2 months ago #3630
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donor Billed Twice
Hi
This is really strange . Could you send me your site information so that I can check it ? I tested it again and didn't see the problem like you said . What version are you using ?
I am looking forward to seeing your response .
Regards ,
Tuan
This is really strange . Could you send me your site information so that I can check it ? I tested it again and didn't see the problem like you said . What version are you using ?
I am looking forward to seeing your response .
Regards ,
Tuan
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- johnr
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15 years 2 months ago #3637
by johnr
Replied by johnr on topic Re: Donor Billed Twice
This is definitely doing double billing.
I did a test yesterday myself and my bank account was charged TWICE.
07/08/2010 Debit Card Transaction U R* ******** ***** 07/07U R* **** $1.00
07/08/2010 Debit Card Transaction U R* ******** ***** 07/07U R* **** $1.00
I don't see anything referencing a version number. How do I know what version I am using?
I did a test yesterday myself and my bank account was charged TWICE.
07/08/2010 Debit Card Transaction U R* ******** ***** 07/07U R* **** $1.00
07/08/2010 Debit Card Transaction U R* ******** ***** 07/07U R* **** $1.00
I don't see anything referencing a version number. How do I know what version I am using?
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- Tuan Pham Ngoc
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15 years 2 months ago #3638
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donor Billed Twice
Hi
You can simply sent me administrator account and link to your site so that I can test it . You can login to back-end of your site, access to Install/Uninstall menu item, then in the next screen, click on Components, look for jdonation and you can see it's current version .
Thanks ,
Tuan
You can simply sent me administrator account and link to your site so that I can test it . You can login to back-end of your site, access to Install/Uninstall menu item, then in the next screen, click on Components, look for jdonation and you can see it's current version .
Thanks ,
Tuan
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- Tuan Pham Ngoc
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15 years 2 months ago #3657
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donor Billed Twice
Hi
I found out the issue and fixed it. You can login to your account, access to your order menu item to download version (2.6.4) which is released today and update to your site. (simply uninstall the old version and install this new verison) .
After that, the problem will be solved.
Sorry for the issue .
Thanks ,
Tuan
I found out the issue and fixed it. You can login to your account, access to your order menu item to download version (2.6.4) which is released today and update to your site. (simply uninstall the old version and install this new verison) .
After that, the problem will be solved.
Sorry for the issue .
Thanks ,
Tuan
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- johnr
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15 years 2 months ago #3662
by johnr
Replied by johnr on topic Re: Donor Billed Twice
Hello,
Confirmed. Thank you.
Confirmed. Thank you.
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- Tuan Pham Ngoc
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15 years 2 months ago #3665
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Donor Billed Twice
OK . Great to here it works now . There are many other new features added to this version . Please check my blog post for more detail .
joomdonation.com/index.php?option=com_my...eased.html&Itemid=43
Thanks ,
Tuan
joomdonation.com/index.php?option=com_my...eased.html&Itemid=43
Thanks ,
Tuan
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