recurring payment canceled by user / email

  • gmaugusta
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15 years 2 months ago #3551 by gmaugusta
User selects recurring payment. After a couple of payments, user cancels recurring payment profile in paypal. User is still getting recurring payment email from Joomdonate. Can't adjust this field in the joom donate admin, so how do I stop the recurring payment email from going out after the user stops the recurring payments?

Thanks for any help.

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15 years 2 months ago #3556 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:recurring payment canceled by user / email
Hi

Could you explain more detail about the issue ? The extension was designed so that email only sent to donors / site administrators when new payment made . Thefore , there will be no emails sent to administrator / donor when recurring payment cancelled . You can contact me via Skype , YM , MSN or Gtalk so that we can discuss more detail about this issue .

Thanks ,

Tuan

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15 years 2 months ago #3593 by gmaugusta
Replied by gmaugusta on topic Re:recurring payment canceled by user / email
Hi: When is a good time to contact you via skype? I'm on EDT time.

Thanks.

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15 years 2 months ago #3614 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:recurring payment canceled by user / email
Hi

I work from 8:30am until 1am next morning . You can contact me anytime you want . My timezone is GMT + 07 .

Thanks ,

Tuan

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