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Form submission returns form with empty fields

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13 years 1 month ago #34712 by Bo
We are on JoomDonation 3.2 with Joomla 2.5.11.

On the following page, when the form is submitted a donation is not recorded and the original form is returned with empty fields. There are not any Javascript errors during processing.

www.baptiststandard.com/component/jdonation/?Itemid=324

I have noticed others have the same issue so I want to see what I should check to fix this.

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  • Tuan Pham Ngoc
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13 years 4 weeks ago #34821 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Form submission returns form with empty fields
Hi Bo

There might be a plugin on your site causing the redirect and make the form empty. To make it easier for us to find out the problem and get it sorted, please submit a support ticket sending us admin and FTp account of the site so that we can check and correct the problem for you !

Regards,

Tuan

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