Emails

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15 years 2 months ago #3620 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Emails
Hi

Could you let me know the version of the extension you are using ? Please make sure you are using the latest version .

Thanks ,

Tuan

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15 years 2 months ago - 15 years 2 months ago #3625 by John Stacy
Replied by John Stacy on topic Re: Emails
I am using version 2.6.2...I will download the new version and try that. Thank you.
Last edit: 15 years 2 months ago by John Stacy.

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15 years 2 months ago #3669 by John Stacy
Replied by John Stacy on topic Re: Emails
Taun,

I am still getting the [FIRST_NAME] [LAST_NAME] in the emails. I have upgraded to the latest version but the donation information is not coming through correctly.

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15 years 2 months ago #3676 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Emails
That's really strange . Please email me your site information so that I can check it for you . This version was tested very carefully and I am sure that it works .

Thanks ,

Tuan

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15 years 1 month ago #3719 by John Stacy
Replied by John Stacy on topic Re: Emails
Taun,

I emailed you with the information along with some other issues that I am having now too.

Thanks

John

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15 years 1 month ago #3723 by Erin Fernandez
Replied by Erin Fernandez on topic Re: Emails
OPEN365-
do you have the following in the Admin Email Body in the configuration?

Dear administrator !
You received a new donation on your site. The donation details are as follows:
{donation_detail}

you need {donation_detail} to be in there.

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15 years 1 month ago #3724 by John Stacy
Replied by John Stacy on topic Re: Emails
No, I have [DONATION_DETAIL] as per the instructions on the right side of that page.

John

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15 years 1 month ago #3725 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Emails
@eandafern : {donation_detail} is used in the old version . In the new version we user [DONATION_DETAIL], [FIRST_NAME], [LAST_NAME]...

@jstacy : For recurring email message, we can use only [NAME] tag, not [FIRST_NAME] , [LAST_NAME] . Just modify it and It will work as expected .

Thanks ,

Tuan

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