Custom fields not showing in admin e-mail.

  • Cheryl
  • Topic Author
  • Offline
  • New Member
  • New Member
More
12 years 5 months ago #28328 by Cheryl
I saw a post from Foley that had the question about passing custom information to pay pal, but I just want it to go on the admin email. I also want the campaign name to go into the admin e-mail, but even when I enter the 2 tag names in the admin email body it doesn't show.

My message looks like this:
*****************
Dear administrator,

You have received new donation via lasalette-shrine.org .

The donation detail is as follow :

[DONATION_DETAIL]

[CAMPAIGN]

[jd_PRAYER_INTENTION]

*******************
The only tag that works is [DONATION_DETAIL] even though it says that [CAMPAIGN] is an available tag.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Online
  • Administrator
  • Administrator
More
12 years 5 months ago #28344 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom fields not showing in admin e-mail.
Hi Cheryl

I am not sure what version of the extension you are using. However, if you are using latest version (3.2 for Joomla 2.5/3.0), you can use [CAMPAIGN] tag and it will be replaced with the campaign title.

For [jd_PRAYER_INTENTION], you will need to change it to [JD_PRAYER_INTENTION] . All characters in the tag name must be in UPPERCASE.

Tuan

Please Log in or Create an account to join the conversation.

  • Cheryl
  • Topic Author
  • Offline
  • New Member
  • New Member
More
12 years 5 months ago #28412 by Cheryl
Thank you for your quick reply. Sorry I forgot to mention which version I am using... it is version 3.1 with Joomla 2.5. Your fix for [JD_PRAYER_INTENTION] worked perfectly, however [CAMPAIGN] still does not work.

I tried it as [CAMPAIGN_TITLE] as well as [CAMPAIGN]. Neither works, however, it must recognize [CAMPAIGN] as a tag because it doesn't print the tag wording "[CAMPAIGN]" on the email like it was doing with "[jd_PRAYER INTENTION]" and like it did with"[CAMPAIGN_TITLE]", it just leaves a blank space where that tag should be.

Example 1: [CAMPAIGN_TITLE]

Donation Type One Time
Amount 7.00
Payment method Offline payment
Comment This is my comment 4-3-2013
Campaign Name: [CAMPAIGN_TITLE]
Prayer Intention: This is my prayer intention 4-3-2013

Example 2: [CAMPAIGN]

Donation Type One Time
Amount 7.00
Payment method Offline payment
Comment 3rd time 4/3/2013 - looking for Campaign name information.
Campaign Name:
Prayer Intention: 3 X's is the charm? Looking to see if the campaign information shows up.

Please Log in or Create an account to join the conversation.

  • Tuan Pham Ngoc
  • Online
  • Administrator
  • Administrator
More
12 years 5 months ago #28425 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Custom fields not showing in admin e-mail.
OH

Do you have the campaign feature activated in the system ? Maybe in this case, you can submit a support ticket sending us administrator and FTP account of your site so that we can check and solve it for you?

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Dang Thuc DamDang Dam