Admin email doesn't send everything

  • Kirk McGinnis
  • Topic Author
  • Offline
  • New Member
  • New Member
More
14 years 2 months ago #2449 by Kirk McGinnis
Admin email doesn't send everything was created by Kirk McGinnis
I have a custom form with a checkbox tied to a statement that a donor must agree to before sending their donation.
When a donation is sent this agreement appears in the email to the admin, but only the first half of it is shown and everything else is truncated or missing.

How can I increase the character or word limit of what is sent by email to the administrator?

Thanks in advance.

Please Log in or Create an account to join the conversation.

More
14 years 2 months ago #2452 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Admin email doesn't send everything
Hi
That is really strange. Could you submit a support ticket contains your site information so that I can check it for you ?
Thanks ,
Tuan

Please Log in or Create an account to join the conversation.

  • Kirk McGinnis
  • Topic Author
  • Offline
  • New Member
  • New Member
More
14 years 2 months ago #2453 by Kirk McGinnis
Replied by Kirk McGinnis on topic Re:Admin email doesn't send everything
Thanks for the reply Tuan. I submitted a ticket.

Please Log in or Create an account to join the conversation.

More
14 years 2 months ago #2454 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Admin email doesn't send everything
Ok . I will check it and reply you within few hours . I am abit busy at the moment to finish a project .

Thanks ,
Tuan

Please Log in or Create an account to join the conversation.

  • Kirk McGinnis
  • Topic Author
  • Offline
  • New Member
  • New Member
More
14 years 2 months ago #2460 by Kirk McGinnis
Replied by Kirk McGinnis on topic Re:Admin email doesn't send everything
It's been more than a few hours now, but I completely understand.

Take your time. I appreciate whatever help you are able to give. :)

Please Log in or Create an account to join the conversation.

More
14 years 2 months ago #2463 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Admin email doesn't send everything
Hi
Thanks so much for understanding. I was busy with something today and haven't had time to look at the issue for you yet (To be honest, been busy with developing new version of the extension) .

I promise I will check it for you on tomorrow morning .

Thanks,
Tuan

Please Log in or Create an account to join the conversation.

Moderators: Mr. DamDũng Nguyễn Việt