Fields in email forms not working

  • Vish Kalambur (AMC)
  • Topic Author
  • Offline
  • New Member
  • New Member
More
12 years 9 months ago #22235 by Vish Kalambur (AMC)
Fields in email forms not working was created by Vish Kalambur (AMC)
hello, though I've read the forum about custom fields, it absolutely does not work on install. Though [DONATION_DETAIL] works fine, there is a field where we call out the donors name in the thank you/user email [FIRST_NAME] and then later we use [JD_DONATION_AMOUNT] to alert the user in the email how much they entered.

In the email itself, it shows these as is and not the values.

thank you.

Please Log in or Create an account to join the conversation.

  • Vish Kalambur (AMC)
  • Topic Author
  • Offline
  • New Member
  • New Member
More
12 years 9 months ago #22236 by Vish Kalambur (AMC)
Replied by Vish Kalambur (AMC) on topic Re: Fields in email forms not working
also I just purchased this feature and the component was added to my list. I noted in previous forum posts you've asked others to download the latest version. Was an old outdated ver added to my account?

Please Log in or Create an account to join the conversation.

More
12 years 9 months ago #22296 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Fields in email forms not working
Hi

To show the donation amount in the email, please use [AMOUNT] tag, not [JD_DONATION_AMOUNT] .

Tuan

Please Log in or Create an account to join the conversation.

More
12 years 9 months ago #22298 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Fields in email forms not working
Hi Mike

The version which you can download in My Downloads menu item is always latest version. So you are having latest version of the extension .

Tuan

Please Log in or Create an account to join the conversation.

  • Vish Kalambur (AMC)
  • Topic Author
  • Offline
  • New Member
  • New Member
More
12 years 9 months ago #22326 by Vish Kalambur (AMC)
Replied by Vish Kalambur (AMC) on topic Re: Fields in email forms not working
Issue Solved.

Our issue was with Sendmail (refusing to send to local domains). We've corrected that and now everything works as should. Thank you!

Please Log in or Create an account to join the conversation.

More
12 years 9 months ago #22434 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: Fields in email forms not working
Great. Thanks Mike for the info !

Tuan

Please Log in or Create an account to join the conversation.

Moderators: Dang Thuc DamDang Dam