Paypal donation doesn't work - Please help

  • Sam Hubbell
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14 years 3 months ago #2190 by Sam Hubbell
Paypal donation doesn't work - Please help was created by Sam Hubbell
I've seen similar issues in the forum and now it's happening to me. i have the form set up for paypal and when all the information is entered and the next button is pressed it just redirects to the home page. no confirmation page or anything. we were looking to put the site live today. please help!

yesforstateparks.com.s53329.gridserver.com/donate

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14 years 3 months ago #2192 by Sam Hubbell
Replied by Sam Hubbell on topic Re:Paypal donation doesn't work - Please help
Really looking for help on this. Sorry for the pressure, i just really like this component and would love to get it working. Thanks for understanding

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  • Tuan Pham Ngoc
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14 years 3 months ago #2193 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Paypal donation doesn't work - Please help
Hi
Please submit a support ticket contains your site information (FTP + Joomla administrator account) . We will check it for you . It does works for all other clients, but It doesn't work for you, maybe because of the mistake in your template.... I will check and fix it for you very soon .

Thanks ,
Ossolution Team

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14 years 3 months ago #2195 by Sam Hubbell
Replied by Sam Hubbell on topic Re:Paypal donation doesn't work - Please help
Thank you for the response! I've put in a ticket with the information. Any help would be greatly appreciated.

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14 years 3 months ago #2196 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Paypal donation doesn't work - Please help
Hi
I found a problem with the template and fixed it. Now everything is working as expected .
For my great support, I hope you will spend some minutes to give Joom Donation a 5 stars rating and a nice review . You can rate for Joom Donation at :

extensions.joomla.org/extensions/e-commerce/donations/7094

Regards,
Ossolution Team

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14 years 2 months ago #2348 by DarrenB
Replied by DarrenB on topic Re:Paypal donation doesn't work - Please help
I have run into the exact same problem. Just set it up, running in test mode, fill out form, click next, returns back to home. No confirm page, no donation record, nada.

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14 years 2 months ago #2349 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Paypal donation doesn't work - Please help
Hi
This is because of something wrong with handling Itemid in Joomla core code . Please submit a support ticket contains your site information (FTP account) . I will make small changes to the component and update it to your server .

Thanks ,
Tuan

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