Recurring donations

I have set up a recurring donation but nothing is showing in either the donors paypal account or the donation account that a subscription has been set up, will this payment actually go through for the frequency which has been stated...?

Hi
Here are how the recurring donation works :
- At the time you donate, the first payment will be processed, you will receive payment and the donor record will be showed from back-end as well .
- Next time the recurring payment process , the total amount of the donor record will be updated . You will also receive a notification email at the time .

Please test it again and If it doesn't work, submit a support ticket with information of your site . I will check it directly on your site .

Thanks ,
Ossolution Team

It says in the back ACP that it is a recurring donation, thats not the problem.

My point is that if this has set up a proper subscription with paypal, then surely it should show in the users paypal account under reccuring payments.

Hi
I looked at the back-end of your site and saw that the record is showed properly, so I am not sure what is wrong here . Could you explain more detail about your problem so that I can check and fix it ?
The payment will go through at the frequency you specified while donating to the site for sure . I tested it already .
Thanks ,
Ossolution Team

Isnt this meant to set up subscription with paypal? If so it doesn't.

If not does the component just send a charge at the frequency stated?

Hi
Yes . It setup a subscription with paypal . The first payment will be processed immediately . The next payments will be processed at the frequency you stated while donating . The donation amount of the donor record will be updated at the time the payment progressed .

I just tested again and saw that It is working properly . Please look at the attached image for more detail .

If you have any questions , please let me know .

Thanks ,
Ossolution Team

Oh Ok its just that I setup a subscription from my paypal account the one you can see in my dnor thing for £1.50 and if I got to my paypal account, click profile and then reaccuring payments nothing is there. I thought all subcriptions get listed there, thats why I was getting confused.

Hi my recurring donation didnt go through. It was meant to come out yesterday but nothing has shown up in my paypal account thatthe money has been taken. Any ideas?

Hi
Could you submit a support ticket contains your site information so that I can check ? It works for all other clients, not sure why you got this issues.

Thanks ,
Tuan