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CSV export for Joom Donation is not working right

  • ctecha
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14 years 2 months ago #17027 by ctecha
Hello,

Having an issue with the CSV export for joom donation not working properly. When I exported out my campaigns and forms, a lot of information was missing and it just didn't look right in general. I attached a screenshot of how it exports:



For instance, the codes like 13WURL-1357SH should be in the columns Heart to Heart campaign code and Heart to Heart spanish campaign code. Any idea why this isn't lined up and why some of the info is missing?

Thanks

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  • Tuan Pham Ngoc
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14 years 2 months ago #17117 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re: CSV export for Joom Donation is not working right
Hi

I am not sure why it is not correct. In this case, please submit a support ticket sending me administrator and FTP account of your site so that I can have a look at it.

Regards,

Tuan

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