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no email notification and no record of donation
- tamar
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15 years 8 months ago #1559
by tamar
no email notification and no record of donation was created by tamar
I think I am using the most recent version of Joom Donation, but while the PayPal payment goes through, there is no notification to the admin and there is no record of the donation in donation management page.
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- Tuan Pham Ngoc
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15 years 8 months ago #1561
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:no email notification and no record of donation
Hi
Please make sure you are using the lastest version of Joom Donation (2.2 is current version ) . It it doesn't work , there must be something special with your site because It works fine for all other customers . Please send me your site information so that we can check and fix it for you . We need FTP account and Joomla administrator account .
Thanks ,
Ossolution Team
Please make sure you are using the lastest version of Joom Donation (2.2 is current version ) . It it doesn't work , there must be something special with your site because It works fine for all other customers . Please send me your site information so that we can check and fix it for you . We need FTP account and Joomla administrator account .
Thanks ,
Ossolution Team
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15 years 8 months ago #1564
by CPH
Replied by CPH on topic Re:no email notification and no record of donation
I am working with tracysanz and we are unsure if we will be able to grant access. Can you tell which files were modified for 2.2 that should have fixed our problem?
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15 years 8 months ago #1567
by CPH
Replied by CPH on topic Re:no email notification and no record of donation
Uninstalling and reinstalling the component worked for us. Thanks.
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15 years 8 months ago #1572
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:no email notification and no record of donation
The lastest version 2.2 works fine for sure .
Thanks ,
Ossolution Team
Thanks ,
Ossolution Team
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