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[SOLVED]Joom Donation does not log any transaction
- Michael
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15 years 9 months ago - 15 years 9 months ago #1501
by Michael
[SOLVED]Joom Donation does not log any transaction was created by Michael
Hi there,
I was hoping I could get some help getting Joom Donation to work on my site properly. No matter who makes a donation on the site, it never keeps a log of the donors and therefore does not add anything to the Donor List, nor does it add to the backend list. The site is located at sharetheblessing(dot)net, and I would really appreciate your prompt help.
Thanks so much!
--Michael
I was hoping I could get some help getting Joom Donation to work on my site properly. No matter who makes a donation on the site, it never keeps a log of the donors and therefore does not add anything to the Donor List, nor does it add to the backend list. The site is located at sharetheblessing(dot)net, and I would really appreciate your prompt help.
Thanks so much!
--Michael
Last edit: 15 years 9 months ago by Tuan Pham Ngoc.
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15 years 9 months ago #1502
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Joom Donation does not log any transactions...
Hi
I checked your site and saw that you are using the old version of Joom Donation (version 2.1 ) which has bug . Please login to your account , download the lastest version (version 2.2) and install it on your site . After that , It will work as expected .
Regards,
Ossolution Team
I checked your site and saw that you are using the old version of Joom Donation (version 2.1 ) which has bug . Please login to your account , download the lastest version (version 2.2) and install it on your site . After that , It will work as expected .
Regards,
Ossolution Team
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15 years 9 months ago #1503
by Michael
Replied by Michael on topic Re:Joom Donation does not log any transactions...
Thanks for your prompt reply! Could you please add the download to my account and provide me with upgrade instructions so I don't lose my data and so that I may download the newest version (2.2) of the component?
Thanks so much!
--Michael
Thanks so much!
--Michael
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15 years 9 months ago #1513
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Joom Donation does not log any transactions...
Hi
I sent the lastest version of the extension to your account . Please get it and re-install on your site . Just uninstall the old version then install new version , no data will be lost .
Regards,
Ossolution Team
I sent the lastest version of the extension to your account . Please get it and re-install on your site . Just uninstall the old version then install new version , no data will be lost .
Regards,
Ossolution Team
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15 years 9 months ago #1514
by Michael
Replied by Michael on topic Re:Joom Donation does not log any transactions...
Thanks! I just went ahead and updated everything. The logging now works, but now I face a different issue. On my confirmation page, I get the following error (I have deleted the beginning of the path):
Could you please help me resolve this issue?
Thanks!
--Michael
Code:
Warning: Wrong parameter count for str_replace() in .../sharetheblessing.net/html/components/com_jdonation/views/confirmation/view.html.php on line 80
Could you please help me resolve this issue?
Thanks!
--Michael
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15 years 9 months ago #1515
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Joom Donation does not log any transactions...
Hi Michael
Could you give me access to your site so that I can check it for you ? I need Joomla super administrator account .
Thanks ,
Ossolution Team
Could you give me access to your site so that I can check it for you ? I need Joomla super administrator account .
Thanks ,
Ossolution Team
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15 years 9 months ago #1516
by Michael
Replied by Michael on topic Re:Joom Donation does not log any transactions...
Please see my response to contact@joomservices.com!
Thanks again.
Thanks again.

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15 years 9 months ago #1517
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Joom Donation does not log any transactions...
The issue has been fixed and we updated it to the lastest version of Joom Donation .
Thanks ,
Ossolution Team
Thanks ,
Ossolution Team
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