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Please assign the order to my account !
- Lionel
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15 years 9 months ago #1479
by Lionel
Please assign the order to my account ! was created by Lionel
Would you please assign the order to my account so that I can download the future versions ?
Product: joom donations
Thanks !
Product: joom donations
Thanks !
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- Tuan Pham Ngoc
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15 years 9 months ago #1486
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
What email did you used to purchase Joom Donation ? Please let us know so that we can assign the order to your account .
Thanks ,
Ossolution Team
What email did you used to purchase Joom Donation ? Please let us know so that we can assign the order to your account .
Thanks ,
Ossolution Team
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15 years 9 months ago #1496
by Lionel
Replied by Lionel on topic Re:Please assign the order to my account !
The email is info*at*maxi80.com (please replace *at* with the proper @ ).
Thanks.
Thanks.
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15 years 7 months ago #1643
by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
I have asked the same question on numerous occassions and still no action has been taken.
Please assign my order to officeboy*at*officeboy.biz. Like Maxi80, please replace *at* with @.
Thanks.
Please assign my order to officeboy*at*officeboy.biz. Like Maxi80, please replace *at* with @.
Thanks.
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15 years 7 months ago #1645
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
We have just developed a new function to our system. You can now login to your account , access to menu item Activate order , enter transaction Id of your purchase . After that , the system will assign the order to your account so that you can get future releases of the extension for free .
Thanks ,
Ossolution Team
We have just developed a new function to our system. You can now login to your account , access to menu item Activate order , enter transaction Id of your purchase . After that , the system will assign the order to your account so that you can get future releases of the extension for free .
Thanks ,
Ossolution Team
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15 years 7 months ago #1646
by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
The new system isn't working for me. I am currently logged in and I get the following message when I try to access my profile:
"This profile does not exist or is no longer available"
Please see what you can do to correct this for me.
Thx.
"This profile does not exist or is no longer available"
Please see what you can do to correct this for me.
Thx.
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15 years 7 months ago #1647
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
I checked your account and It was 'not confirmed' . I activated your account . You can login to the account , access to menu item to assign order to your account .
Regards,
Ossolution Team
I checked your account and It was 'not confirmed' . I activated your account . You can login to the account , access to menu item to assign order to your account .
Regards,
Ossolution Team
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15 years 7 months ago #1648
by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
Don't mean to be a pain but what transaction ID?
I no longer have my original email but I do have my PayPal receipt which contains a transaction ID. I tried that one but apparently that's not the one you need since it returned an error.
Your assistance is needed again. Thanks.
I no longer have my original email but I do have my PayPal receipt which contains a transaction ID. I tried that one but apparently that's not the one you need since it returned an error.
Your assistance is needed again. Thanks.
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15 years 7 months ago #1649
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
Transaction ID is the Paypal transaction Id . Could you email us your transaction ID so that we can check with our orders database ?
Thanks ,
Ossolution Team
Transaction ID is the Paypal transaction Id . Could you email us your transaction ID so that we can check with our orders database ?
Thanks ,
Ossolution Team
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15 years 7 months ago #1650
by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
I emailed the ID. I've tried inputting it a couple of different ways and I'm not having any success.
Let me know if there is anything else you might need from that receipt.
Let me know if there is anything else you might need from that receipt.
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