Joomla Extensions by Joomdonation

Please assign the order to my account !

  • Lionel
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
15 years 9 months ago #1479 by Lionel
Please assign the order to my account ! was created by Lionel
Would you please assign the order to my account so that I can download the future versions ?

Product: joom donations

Thanks !

Please Log in or Create an account to join the conversation.

More
15 years 9 months ago #1486 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
What email did you used to purchase Joom Donation ? Please let us know so that we can assign the order to your account .
Thanks ,
Ossolution Team

Please Log in or Create an account to join the conversation.

  • Lionel
  • Topic Author
  • Offline
  • Junior Member
  • Junior Member
More
15 years 9 months ago #1496 by Lionel
Replied by Lionel on topic Re:Please assign the order to my account !
The email is info*at*maxi80.com (please replace *at* with the proper @ ).

Thanks.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1643 by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
I have asked the same question on numerous occassions and still no action has been taken.

Please assign my order to officeboy*at*officeboy.biz. Like Maxi80, please replace *at* with @.

Thanks.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1645 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
We have just developed a new function to our system. You can now login to your account , access to menu item Activate order , enter transaction Id of your purchase . After that , the system will assign the order to your account so that you can get future releases of the extension for free .

Thanks ,
Ossolution Team

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1646 by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
The new system isn't working for me. I am currently logged in and I get the following message when I try to access my profile:

"This profile does not exist or is no longer available"

Please see what you can do to correct this for me.

Thx.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1647 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
I checked your account and It was 'not confirmed' . I activated your account . You can login to the account , access to menu item to assign order to your account .
Regards,
Ossolution Team

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1648 by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
Don't mean to be a pain but what transaction ID?

I no longer have my original email but I do have my PayPal receipt which contains a transaction ID. I tried that one but apparently that's not the one you need since it returned an error.

Your assistance is needed again. Thanks.

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1649 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:Please assign the order to my account !
Hi
Transaction ID is the Paypal transaction Id . Could you email us your transaction ID so that we can check with our orders database ?
Thanks ,
Ossolution Team

Please Log in or Create an account to join the conversation.

More
15 years 7 months ago #1650 by Ruby
Replied by Ruby on topic Re:Please assign the order to my account !
I emailed the ID. I've tried inputting it a couple of different ways and I'm not having any success.

Let me know if there is anything else you might need from that receipt.

Please Log in or Create an account to join the conversation.

Moderators: Mr. Dam, Dũng Nguyễn Việt

Support

Documentation

Information

Copyright © 2025 Joomla Extensions by Joomdonation. All Rights Reserved.
joomdonation.com is not affiliated with or endorsed by the Joomla! Project or Open Source Matters.
The Joomla! name and logo is used under a limited license granted by Open Source Matters the trademark holder in the United States and other countries.

Connect Us