will not transfer to confirmation page
- Gerry Peters
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16 years 3 days ago #1106
by Gerry Peters
will not transfer to confirmation page was created by Gerry Peters
thanks for the product.
I loaded the Joom Donation on a test site and everything worked great.
I've now loaded everything on the official site and I have an issue with one issue and cannot figure it out.
When i complete the donor information and then click next, i get transferred to an empty home page and not to the info confirmation page.
Does anybody there have answer?
I loaded the Joom Donation on a test site and everything worked great.
I've now loaded everything on the official site and I have an issue with one issue and cannot figure it out.
When i complete the donor information and then click next, i get transferred to an empty home page and not to the info confirmation page.
Does anybody there have answer?
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- Tuan Pham Ngoc
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16 years 3 days ago #1108
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:will not transfer to confirmation page
Hi
Could you give me the link so that we can check it for you .
Regards,
Ossolution Team
Could you give me the link so that we can check it for you .
Regards,
Ossolution Team
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- Gerry Peters
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16 years 3 days ago #1113
by Gerry Peters
Replied by Gerry Peters on topic Re:will not transfer to confirmation page
thanks for the reply. you can look at the donation form at
athletesinkind.com/aik/index.php?option=...=jdonation&Itemid=91
please let me know if you need any more info.
please let me know if you need any more info.
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- Tuan Pham Ngoc
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16 years 3 days ago #1114
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:will not transfer to confirmation page
Hi
Please give send us your site infos including Joomla adminsitrator account and FTP account so that we can check it for you .
Regards,
Ossolution Team
Please give send us your site infos including Joomla adminsitrator account and FTP account so that we can check it for you .
Regards,
Ossolution Team
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- Gerry Peters
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16 years 3 days ago #1115
by Gerry Peters
Replied by Gerry Peters on topic Re:will not transfer to confirmation page
thanks for your support!
I have emailed the info to contact@joomservices.com
I have emailed the info to contact@joomservices.com
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- Gerry Peters
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16 years 3 days ago #1116
by Gerry Peters
Replied by Gerry Peters on topic Re:will not transfer to confirmation page
forgot to mention...
the login is located on the "about us" page.
the login is located on the "about us" page.
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- Tuan Pham Ngoc
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16 years 3 days ago #1117
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:will not transfer to confirmation page
Hi
I am not sure what is the problem with your menu system setup . However, the site is loading the wrong template (It should not jj73a instead of jj73 template), so the confirmation page doesn't so . I fixed it . You can go to your site and check it now .
Regards,
Ossolution Team
I am not sure what is the problem with your menu system setup . However, the site is loading the wrong template (It should not jj73a instead of jj73 template), so the confirmation page doesn't so . I fixed it . You can go to your site and check it now .
Regards,
Ossolution Team
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- Gerry Peters
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16 years 3 days ago #1118
by Gerry Peters
Replied by Gerry Peters on topic Re:will not transfer to confirmation page
thanks! I appreciate it. I agree, there's something wrong with the menu system.
You did fix the problem in that when the form is completed, it will link to the confirmation page.
However, when you want to "proceed" from the "confirmation" page, it says that it is processing to load the PayPal page, however it just goes back to the "home page".
can i bother you further to help this?
You did fix the problem in that when the form is completed, it will link to the confirmation page.
However, when you want to "proceed" from the "confirmation" page, it says that it is processing to load the PayPal page, however it just goes back to the "home page".
can i bother you further to help this?
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- Tuan Pham Ngoc
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16 years 3 days ago #1119
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Re:will not transfer to confirmation page
Hi
The issue fixed now . Please go to your site to check it and let me know the result .
If everything works properly, please go to JED and give my extension a 5 stars rating and a nice review .
The link to the extension is :
extensions.joomla.org/extensions/e%252dc...nations/7094/details
Thanks
Ossolution Team
The issue fixed now . Please go to your site to check it and let me know the result .
If everything works properly, please go to JED and give my extension a 5 stars rating and a nice review .
The link to the extension is :
extensions.joomla.org/extensions/e%252dc...nations/7094/details
Thanks
Ossolution Team
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- Gerry Peters
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16 years 3 days ago #1120
by Gerry Peters
Replied by Gerry Peters on topic Re:will not transfer to confirmation page
Perfect! Thanks for your awesome support! Everything works perfectly.
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