Dear Customers,Today, I’m happy to announce the release of
Helpdesk Pro version 6.4.0 🎉
This update focuses on improving
Custom Fields management and
Ticket layout, making the extension easier to use, more flexible, and better integrated with your Joomla template.
1. Improved Custom Fields
- Reorganized the Custom Fields add/edit screen, splitting settings into logical sections for easier configuration.
- Added editor support for the field description, allowing better formatting and clearer instructions.
- Introduced a new option:
Display Field Description, giving you control over how descriptions are shown:
- As a tooltip
- Below the field title
- Below the field input
2. Improved Ticket Layout
- Replaced Font Awesome icons with SVG icons, removing the dependency on Font Awesome and improving loading performance.
- Refactored the ticket details layout using modern, semantic HTML, reducing custom CSS and improving compatibility with Joomla templates by inheriting template styles more naturally. We hope these improvements make Helpdesk Pro more flexible, faster, and easier to customize for your projects.
As always, thank you for your continued support and feedback.
Best regards,
Tuan
