plug_cb_ticketshistory error - JFactory

  • Stewart McMaster
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15 hours 29 minutes ago #176508 by Stewart McMaster
plug_cb_ticketshistory error - JFactory was created by Stewart McMaster
0 "Class "JFactory" not found" error when trying to access CB Profile or CB Profile Edit when the plug_cb_ticketshistory is published.

J6.02  PHP8.4  

Thanks
Stewart
 

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15 hours 20 minutes ago #176509 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic plug_cb_ticketshistory error - JFactory
Thanks Stewart. I haven't looked at CB and updated the plugin for long time. Please install this attached plugin, and the error should be gone

Tuan

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15 hours 19 minutes ago #176510 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic plug_cb_ticketshistory error - JFactory
BTW, we found a small issue with re-ordering feature in the extension and fixed it. So please download latest package of Helpdesk Pro, update it to your site to have the issue fixed

Regards,

Tuan

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14 hours 52 minutes ago #176511 by Stewart McMaster
Replied by Stewart McMaster on topic plug_cb_ticketshistory error - JFactory
Thanks. All is good. Excellent support as always.

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13 hours 42 minutes ago #176512 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic plug_cb_ticketshistory error - JFactory
Thanks Stewart. Please continue using the extension. If you have questions or need assist, please don't hesitate to ask us

Regards,

Tuan

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