Error SQL Duplicate column name 'is_filterable'

  • Stewart McMaster
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3 weeks 4 days ago #176422 by Stewart McMaster
Error SQL Duplicate column name 'is_filterable' was created by Stewart McMaster
Got the following error on a new install. Tried it on J6.02, J5.4.2, J5.4.1 PHP8.4. Same error on each.JInstaller: :Install: Error SQL Duplicate column name 'is_filterable'
Extension installation stopped.Package Install: There was an error installing an extension: com_helpdeskpro.ziphttps://jjsecurity.au

Thanks in advance

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  • Stewart McMaster
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3 weeks 4 days ago #176423 by Stewart McMaster
Replied by Stewart McMaster on topic Error SQL Duplicate column name 'is_filterable'
I noticed that the formatting was not retained between the writing of the ticket and its display. Several "returns" have been ignored resulting in multiple lines running together.
Thanks

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3 weeks 2 days ago #176454 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Error SQL Duplicate column name 'is_filterable'
Hi Stewart

Thanks for reporting the issue with is_filterable field. The feature was added recently and I forgot to test it in new installation, sorry. It is now fixed, so you can download latest package, and re-install to have the issue fixed

About the formatting issue, I do not see it myself. We are using the extension on our website, too, and it is working well. So maybe something special causes the issue. Could you please send me a screenshot which shows the error so that I can understand the issue better?

Tuan

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