Deleting the email log doesn't work

  • Andreas Schwope
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1 month 1 week ago #169534 by Andreas Schwope
Deleting the email log doesn't work was created by Andreas Schwope
Go to >> Helpdesk Pro >>Emails Log and mark some entries and click the Delete button
Error message: "Table class emaillog does not exist"
Click the Delete all button
Error message: "Task [delete_all] not found"

Joomla 4.4.9
PHP 8.2
Helpdesk Pro Version 6.0.0

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1 month 1 week ago #169539 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Deleting the email log doesn't work
Hi Andreas

That's strange to me. I just tried on my local computer and it is working OK. So maybe there is something special on your site causing this error

Please submit a support ticket sending us super user account of your site. I will check to see why the issue happens and get it sorted

Regards,

Tuan

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