Dynamic Subject

Is there possibly a way to build the subject of a ticket dynamically based on custom fields instead of having the user make it? I would prefer they didnt even have a subject but it's apparently required and hiding and removing the required validation doesnt take it way either.

Thanks
Adina

Hi Adina

This is not supported, unfortunately and would require code customization if you really need it.

Regards,

Tuan

Thats fine...

I was able to find a work around to change the field label that should work for a specific category.

Thanks
Adina

OK. That's good to know. Thanks for the update

Tuan