Dear Customers
Today, we released new version of Helpdesk Pro, version 6.0.0. In this version, we decided to start dropping support for Joomla 3 and focus future development of the extension for Joomla 4, Joomla 5 and future Joomla versions only. For Joomla 3, we will only release new version if there is bug fixes, no new features will be added for Joomla 3 version.
1. Raise PHP and Joomla Version Requirement
- Minimum PHP version now is PHP 7.4.0
- Minimum Joomla version requirement is now 4.2.0 (better uses latest Joomla 4.4.x if you are using Joomla 4)
2. Code Clean Up
In earlier version of Helpdesk Pro, we have to maintain old code to support Joomla 3. From this version, we drop support for Joomla 3, so we spent time to clean up code to use latest Joomla API, remove the code which is needed to have the extension works well with Joomla 3.
Also, support for Twitter Bootstrap 2 and Twitter Bootstrap 3, Twitter Bootstrap 4 was removed because on Joomla 4 and Joomla 5, most customers are using Twitter Bootstrap 5 and UIKIT 3 (from Yootheme).
3. Convert Helpdesk Pro Plugins To New Structure
Joomla 4 introduces new plugin structure which make it faster for plugins to run. As we dropped support for Joomla3, we could convert all plugins in the extension to use new structure, result in cleaner code and performance improvement.
Please update your site to this latest version of Helpdesk Pro to use these improvements. Thanks for continue using our products and support our development.
Regards,
Tuan
