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Knowledge Base - how to?

Ludwig Alberter
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4 years 5 months ago #149362 by Ludwig Alberter

Knowledge Base - how to? was created by Ludwig Alberter

I understand that from a menu item I can display a list of Knowledge Base Categories, display a list of KB Articles from a certain category and display an individual KB article. But why is there no way to create KB articles from a menu item? Managers, who manage support tickets through the frontend should be able to create KB articles also. Btw. the documentation doesn't mention KB at all.

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Tuan Pham Ngoc
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4 years 5 months ago #149476 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Knowledge Base - how to?

Hello

Currently, KB articles can only be created from administrator area of the site only.

Regards,

Tuan

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