Where can I change the wording in the Search box on Knoweldge Base?

  • Paul Mlynarz
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2 years 8 months ago #145532 by Paul Mlynarz
Just a quickie but I can't find the location :-(
The content for the search is too long for the box .  EG  "Have a question? Ask or e"  is all I see.
Where can I find code to reduce the characters?

My thanks

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2 years 8 months ago #145534 by Tuan Pham Ngoc
Hello Paul

Could you send us screenshot of that page? When you said about Knowledge Base, I think you are asking about our Helpdesk Pro extension but you post it into Joom Donation forum category, so I don't know what product from us you are using to give you the right answer

Tuan

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2 years 8 months ago #145548 by Paul Mlynarz
Very sorry - yes, its in HelpDesk Pro..

Image attached.  Text is too long for search box.  I just want to reduce the size of the text tp "Search ..."   but cant find the location of the text.

www.bairnsdalewebdesign.com.au/index.php...ort/bwd-knoedge-base  

My thanks 

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2 years 8 months ago #145549 by Tuan Pham Ngoc
Hello Paul

You can access to Helpdesk Pro -> Translation, find the language item HDP_ARTICLES_SEARCH_PLACEHOLDER and change it to meet your need

Or if it is needed, you can submit a support ticket sending us super admin account and link to that page. We can add small css to make the textbox longer to fit the current text

Tuan

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2 years 8 months ago #145552 by Paul Mlynarz
My thanks - I was looking for a language file on the server. Now I know :-)

Thanks - great service!

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2 years 8 months ago #145553 by Tuan Pham Ngoc
Thanks. Please continue using the extension. If you have questions or need help, please don't hesitate to ask

Tuan

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