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Ticket Edit not working
- jimi
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3 years 5 months ago - 3 years 5 months ago #145108
by jimi
Ticket Edit not working was created by jimi
As above clicking the edit button does not work, there is also no text on the button or the delete button. (delete works OK) if I hover over the buttons there is ia dentification pop up, no use on a mobile theme. Also the page formatting seems to have changed, ticket details are now below the ticket instead to the right as they were. Ticket edit does not work in the backend either
Any ideas ?
Jimi
Any ideas ?
Jimi
Last edit: 3 years 5 months ago by jimi.
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- Tuan Pham Ngoc
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- Administrator
3 years 5 months ago #145120
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Ticket Edit not working
Hi Jimi
We are using an inline editing script and I guess it conflicts with something on your site. For now, please submit a support ticket sending us:
- Super admin account of your site
- Link to the page which we can see this issue
We will check and solve the styling issue with the Delete button. For edit button, we planed to replace with a different script, so for the time being, I think we will have to disable the edit function for now
Tuan
We are using an inline editing script and I guess it conflicts with something on your site. For now, please submit a support ticket sending us:
- Super admin account of your site
- Link to the page which we can see this issue
We will check and solve the styling issue with the Delete button. For edit button, we planed to replace with a different script, so for the time being, I think we will have to disable the edit function for now
Tuan
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