Ticket Edit not working

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jimi
Topic Author
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Senior Member

2 years 2 months ago - 2 years 2 months ago #145108 by jimi

Ticket Edit not working was created by jimi

As above clicking the edit button does not work, there is also no text on the button or the delete button. (delete works OK) if I hover over the buttons there is ia dentification pop up, no use on a mobile theme. Also the page formatting seems to have changed, ticket details are now below the ticket instead to the right as they were. Ticket edit does not work in the backend either
Any ideas ?

Jimi

Last edit: 2 years 2 months ago by jimi.

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Tuan Pham Ngoc
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Administrator

2 years 2 months ago #145120 by Tuan Pham Ngoc

Replied by Tuan Pham Ngoc on topic Ticket Edit not working

Hi Jimi

We are using an inline editing script and I guess it conflicts with something on your site. For now, please submit a support ticket sending us:

- Super admin account of your site
- Link to the page which we can see this issue

We will check and solve the styling issue with the Delete button. For edit button, we planed to replace with a different script, so for the time being, I think we will have to disable the edit function for now

Tuan

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