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Missing ticket status
- Maksim Pankratov
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3 years 7 months ago #143892
by Maksim Pankratov
Missing ticket status was created by Maksim Pankratov
After adding a comment, the ticket status disappears.
All ticket statuses are activated.
All ticket statuses are activated.
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- Tuan Pham Ngoc
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3 years 7 months ago #143895
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Missing ticket status
Hello
This is strange to me. Could you please submit a support ticket sending us super admin account of your site and link to the page which we can see this issue so that we can check and correct it?
Regards,
Tuan
This is strange to me. Could you please submit a support ticket sending us super admin account of your site and link to the page which we can see this issue so that we can check and correct it?
Regards,
Tuan
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- Maksim Pankratov
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3 years 7 months ago #143899
by Maksim Pankratov
Replied by Maksim Pankratov on topic Missing ticket status
Hello.
That was my error.
I accidentally disabled this status in Configuration.
Sorry.
That was my error.
I accidentally disabled this status in Configuration.
Sorry.
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- Tuan Pham Ngoc
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3 years 7 months ago #143900
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Missing ticket status
Great. Thanks for the update
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