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Change Owner of Ticket
- Howard White
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4 years 7 months ago #131982
by Howard White
Change Owner of Ticket was created by Howard White
Occasionally, staff will enter tickets on clients' behalf. Is there a way to reassign ownership (change submitter) of a ticket that does not involve going into the database?
Thanks
Thanks
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- Tuan Pham Ngoc
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4 years 7 months ago #131990
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Change Owner of Ticket
Hello Howard
At the moment, it's not possible to change it. We will develop a plugin to allow changing it in the next release
Regards,
Tuan
At the moment, it's not possible to change it. We will develop a plugin to allow changing it in the next release
Regards,
Tuan
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- Howard White
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4 years 7 months ago #131997
by Howard White
Replied by Howard White on topic Change Owner of Ticket
Thanks Tuan! That will be a great feature to add on. Looking forward to seeing it.
Cheers
Cheers
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- Tuan Pham Ngoc
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4 years 7 months ago #132003
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Change Owner of Ticket
Will update you when it's implemened and ready to use
Regards,
Tuan
Regards,
Tuan
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