Change Owner of Ticket

  • Howard White
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1 week 5 days ago #131982 by Howard White
Change Owner of Ticket was created by Howard White
Occasionally, staff will enter tickets on clients' behalf. Is there a way to reassign ownership (change submitter) of a ticket that does not involve going into the database?

Thanks

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1 week 5 days ago #131990 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Change Owner of Ticket
Hello Howard

At the moment, it's not possible to change it. We will develop a plugin to allow changing it in the next release

Regards,

Tuan

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1 week 5 days ago #131997 by Howard White
Replied by Howard White on topic Change Owner of Ticket
Thanks Tuan! That will be a great feature to add on. Looking forward to seeing it.

Cheers

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1 week 4 days ago #132003 by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Change Owner of Ticket
Will update you when it's implemened and ready to use

Regards,

Tuan

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