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Captcha only for public?
- Jibon
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6 years 6 months ago #113961
by Jibon
Captcha only for public? was created by Jibon
Hello,
I have found option for enabling Captcha but it also showing for register users even super users. How to disable it for register users? I have enabled submitting ticket for public users & want to show Captcha only for them not even when they will add comment. I want to show Captcha only when public user will submit his first ticket. Without this feature this extension is useless for me.
Thanks
I have found option for enabling Captcha but it also showing for register users even super users. How to disable it for register users? I have enabled submitting ticket for public users & want to show Captcha only for them not even when they will add comment. I want to show Captcha only when public user will submit his first ticket. Without this feature this extension is useless for me.
Thanks
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- Tuan Pham Ngoc
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6 years 6 months ago #114048
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha only for public?
Hello
We don't support this feature. If you only want to show captcha to public users only, there will be small modification to the code needed. You can submit a support ticket and we will be happy to help with this modification
Regards,
Tuan
We don't support this feature. If you only want to show captcha to public users only, there will be small modification to the code needed. You can submit a support ticket and we will be happy to help with this modification
Regards,
Tuan
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- Jibon
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6 years 6 months ago #114055
by Jibon
Replied by Jibon on topic Captcha only for public?
Hi,
Thanks for your reply. Yes, by changing core code can be implement but it will be override in future update. We would like this as a feature so that this changes remain same in every time.
Thanks
Thanks for your reply. Yes, by changing core code can be implement but it will be override in future update. We would like this as a feature so that this changes remain same in every time.
Thanks
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6 years 6 months ago #114057
by Jibon
Replied by Jibon on topic Captcha only for public?
Also other features like user's IP, user agent etc info also important which will make this application more better.
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- Brian F
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5 years 7 months ago #125063
by Brian F
Replied by Brian F on topic Captcha only for public?
Hello Tuan, I'd like to add my vote as well for a captcha "Show when logged in?" Yes/No setting. Thanks.
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- Tuan Pham Ngoc
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5 years 7 months ago #125068
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha only for public?
Hello
I just added some code to support it. You can access to My Downloads menu item, download latest package of the extension, upgrade it to your site
After that, go to Helpdesk Pro -> Configuration, set Enable Captcha config option to For Public Users only and it should work as expected
Regards,
Tuan
I just added some code to support it. You can access to My Downloads menu item, download latest package of the extension, upgrade it to your site
After that, go to Helpdesk Pro -> Configuration, set Enable Captcha config option to For Public Users only and it should work as expected
Regards,
Tuan
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- Brian F
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5 years 7 months ago #125070
by Brian F
Replied by Brian F on topic Captcha only for public?
Thanks for the update Tuan. I did install the latest version and turned on the option for 'Public Users only' but when I try to comment on a ticket as an admin on the front-end, I receive the error "Invalid captcha entered". The captcha box is no longer appearing as requested but it appears the captcha validation is still running. Could you please look into this?
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- Tuan Pham Ngoc
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5 years 7 months ago #125086
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha only for public?
Hi Brian
Could you please re-download, update and test it again? I uploaded wrong package to server and re-uploaded it at the midnight my time. Maybe that's the reason causing the error
Tuan
Could you please re-download, update and test it again? I uploaded wrong package to server and re-uploaded it at the midnight my time. Maybe that's the reason causing the error
Tuan
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5 years 7 months ago #125094
by Brian F
Replied by Brian F on topic Captcha only for public?
Thanks Tuan, I've re-downloaded and updated it, and it's still showing the "Invalid captcha entered" error, but I just noticed that the error shows only when replying to a ticket. The form submits successfully when creating a new ticket with no error, but when replying to a ticket it will show that error. Thanks again.
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- Tuan Pham Ngoc
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5 years 7 months ago #125096
by Tuan Pham Ngoc
Replied by Tuan Pham Ngoc on topic Captcha only for public?
Hi Brian
I forgot to change the logic for adding comment to ticket. Just updated download package with the change, too
Please re-download latest package, upgrade it to your site and check it again. The error should be gone
Tuan
I forgot to change the logic for adding comment to ticket. Just updated download package with the change, too
Please re-download latest package, upgrade it to your site and check it again. The error should be gone
Tuan
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