Enable HelpDesk for non logged in user

Hi
In backend, under configuration, I have the option for non logged in user to submit ticket set to YES.
But still, in frontend, user must log in before they can submit a ticket.

Is there another setting that needs to be enabled in the configuration?

Hi Stephen

Might be something wrong with the setting (For example, menu item access level)

You can submit a support ticket so that we can check it directly on your site to see why it works like that and get it sorted

Tuan

Hi
You were correct.
After checking, I had wrong menu item type.
Everything is working OK now

Regards
Stephen